Responsible Gambling

Gambling should be entertainment, not a way to make money. If it stops being fun, take a break and seek support.

Safer-play tips

Set a budget and a time limit before you start—and stick to them.
Only gamble with money you can afford to lose (not rent, bills, or food money).
Avoid gambling when stressed, upset, or under the influence of alcohol/drugs.
Take regular breaks; don’t chase losses.
Balance gambling with other activities.

Tools and options on TrueNorthVegas.com

Time & spend prompts

You can request session reminders (time prompts) and spend prompts to help you keep track while playing.

Breaks (cooling-off)

Request a temporary break from your account if you want time away from gambling.

Self-exclusion

You can ask to self-exclude for a chosen period. While self-excluded, we will restrict access and marketing where applicable.

Account closure

You may request account closure at any time.

How to request any of the above: email contact@truenorthvegas.com or call +1 902 555 0145. Include your account email/username and the option you want (prompts, break, self-exclusion, or closure).

Recognising a problem

Spending more time or money than planned.
Chasing losses or borrowing/selling things to gamble.
Hiding gambling, feeling guilt, anxiety, or conflict at home/work.
Gambling to escape stress or low mood.

Canada support services

Gambling Helpline: connexontario.ca — 1-866-531-2600
Responsible Gambling Council: responsiblegambling.org
Wellness Together Canada: wellnesstogether.ca — 1-866-585-0445
988: call/text 988 (free mental health support)
Talk Suicide Canada: talksuicide.ca — 1-833-456-4566
Emergency: Call 111 if you or someone else is in immediate danger.

Regulator/oversight information: BC Gaming Policy and Enforcement Branch: gaming.gov.bc.ca.