Age Verification Policy

1) Minimum age (Canada)

You must be at least 19 years old to use TrueNorthVegas.com. Some gambling activities in Canada may have a higher minimum age (for example, entry to casinos is generally restricted to 20+). Where a higher age applies, we require you to meet that higher age to access the relevant experience.

2) Age-gate / age affirmation

• We may show an age-gate before you browse, register, or deposit.
• We may require you to confirm your date of birth and affirm that you meet the applicable minimum age.
• If you do not confirm you are of age, access may be blocked.

3) Additional verification (when required)

To help prevent underage use and to meet legal, integrity, and responsible gambling obligations, we may carry out checks at registration, before withdrawals, or at any time if we suspect a risk.

• Document checks: government-issued photo ID (e.g., passport, Canada driver licence) and, where relevant, proof of address.
• Electronic checks: matching your details against trusted data sources or identity verification providers.
• Account controls: limits or temporary suspension until checks are completed.

4) If a user is underage

• We will deny or terminate access and may close the account.
• We may cancel pending transactions and restrict withdrawals while we investigate.
• We may retain evidence of the attempt and, where required, share information with relevant authorities or service providers to prevent repeat access.

5) How we handle age-related data

• Data we may collect: date of birth, verification status, copies of ID (if provided), and logs showing when checks were completed.
• Use: to confirm eligibility, prevent underage use, protect the service, and comply with applicable obligations.
• Sharing: with identity verification vendors and professional advisers where necessary, and with authorities where legally required.
• Retention: kept only as long as needed for verification, dispute handling, fraud prevention, and legal/compliance requirements; then securely deleted or de-identified.
• Security: access controls and reasonable technical/organisational measures to protect information.